Shipping policy

ORDER PROCESSING:

Please allow 1-2 working days to process your order. Expect an email within 1-2 days to let you know your order is on the way!

 

STORE PICKUP - 5195 Camp Rd, Ravenna Ohio 44266-9394

Orders can be picked up daily, from 10AM-2 PM. An email will be sent when your order is ready for pickup.

 

FLAT RATE SHIPPING 

Orders are generally shipped within 1-2 days using UPS, USPS.

We do not ship outside of United States & Canada at this time.

 

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 

INTERNATIONAL SHIPPING:

 We offer international shipping to the following countries: Canada 

 For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. A2VK Parts Now is not responsible for these charges if they are applied and are your responsibility as the customer.

 

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@A2VKPartsNow.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at support@A2VKPartsNow.com.